1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 1907645938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This allows for easy and secure access to the app with just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to establish and then click on 'send OTP' to initiate the process. If the OTP doesn't arrive within the given time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to our customer support for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for earnings from gaming activities, not from bonus rewards. This means you can withdraw money you've earned through gaming, but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are fully completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay can sometimes add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. Our customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Additionally, our platform is mobile-friendly, allowing you to play your favorite games anywhere, at any time. Whether you're at home or on-the-go, you can access our games and services with ease.
Our state-of-the-art security measures ensure that your transactions and personal information are protected at every stage of the process. We offer a range of secure deposit and withdrawal methods, including leading credit cards, electronic wallets such as PayPal and Neteller, and bank transfers, making it easy to manage your account. Additionally, our customer support team is available 24 hours a day, 7 days a week, via live chat, email, and phone to assist with any questions or issues you may encounter. Whether you need help with depositing or withdrawing funds, resolving a technical issue, or simply have a question about your account, our dedicated support team is here to help. With our comprehensive security measures and responsive support, you can have confidence in the security and reliability of your online transactions with us.